At BLUME NAILS, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide to us. By using our services, you consent to the practices described in this policy.

1. Information Collection:

When you visit our salon or use our website, we may collect personal information from you, such as your name, email address, phone number, and appointment preferences. We collect this information to schedule appointments, communicate with you, and provide personalized services and promotions.

2. Use of Information:
   We may use the information we collect to:

● Schedule and confirm appointments

● Send appointment reminders and notifications

● Provide personalized promotions, offers, and discounts

● Improve our services and tailor them to your preferences

● Respond to your inquiries and provide customer support

● Comply with legal and regulatory requirements

3. Information Sharing:

We do not sell, trade, or rent your personal information to third parties for their marketing purposes. However, we may share your information with trusted service providers who assist us in operating our business, such as payment processors and email service providers. These third parties are obligated to keep your information confidential and use it only for the purposes outlined in this policy.

4. Data Retention:

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, and reporting requirements. When no longer needed, we securely dispose of or anonymize your information.

5. Security:

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. Therefore, while we strive to protect your information, we cannot guarantee its absolute security.

6. Cancellation, Late Arrival, and No-Show Policy:

We have a strict cancellation, late arrival, and no-show policy in place to accommodate the high demand of appointments. If you fail to show up for your appointment or cancel without sufficient notice, you will be charged the full price. For same-day appointments, cancellation may not be possible, and you will still be responsible for the full-service fee.

7. Children Policy:

Children who are not receiving services are not allowed in the spa area. If children are receiving services, please inform the front desk about their specific requirements. The guardian is responsible for paying any additional upgrades for the children's services.

8. Satisfaction Guarantee:

We stand behind our services and offer a 3-day guarantee. If you are not satisfied with your service, please notify us on the original day of service, and we will fix the problem within 3 days. However, clients who cannot return within the given time frame are not guaranteed compensation.

9. Pricing and Upgrades:

Our prices are available in our brochure and sign holder. Please review the prices before receiving services. If you agree to upgrade or additional services suggested by our technicians or staff, you will be responsible for the payment based on those changes.

10. Allergic Reactions and Liability:

We are not responsible for allergic reactions due to certain ingredients in our products or burning due to waxing for clients using acne medications, creams, or with sensitive skin. It is your responsibility to inform us of any known allergies or sensitivities.

11. Feedback and Concerns:

We welcome your feedback, concerns, complaints, or comments. If you have any issues or would like to provide input, please consult our manager so that we can better serve you in the future. We also appreciate compliments and praises.

12. Payment and Gift Certificates:

We accept Visa and MasterCard for payment. Unfortunately, we do not accept checks. Tips may not be charged on credit cards, so please provide cash tipsSites